They quote leads per month, not leads per stump you can serve
A number of leads means nothing if half are outside your towns or need a different service.
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The word lead covers a lot of ground. For a stump grinder, a good one is a homeowner in your service area who has a stump or several, can describe where it is and wants it gone soon, ideally with a rough idea of how many and how wide. A poor one is someone who wants the whole tree cut down for free, a renter who wants to borrow a grinder, a person two counties away, or a homeowner who clicked a button to compare prices and has already chosen someone.
The trade has its own wrinkles. Most pricing depends on stump diameter and count, with a minimum charge to make the trip worthwhile, so a one-stump lead is often marginal. Access matters: a locked gate, a fence, a steep yard or a stump against a foundation changes the job. Utilities must be located before grinding, so you will often speak to the homeowner about marking the area. Roots, depth and what to do with the chips all come up in the conversation. A vendor that does not collect any of this is handing you a name and a phone number, not a qualified job.
In plain terms: We want to be clear about our own position: GetPhound is not in the business of selling or brokering stump leads. We help tree service and stump grinding businesses build sources of calls they own and measure each one by signed jobs. Everything below is about helping you judge a vendor fairly, whichever way you decide.
Lead types
| Lead type | How it is usually sold | Main risk for a stump business |
|---|---|---|
| Shared home service inquiry | A homeowner request is sent to several local contractors at once, often by form | Several companies call the same person and the lowest quote wins the one stump |
| Exclusive form lead | One buyer per inquiry, usually at a higher price per lead | Exclusivity is often a promise, so ask how it is checked |
| Pay per call lead | A phone number routes the caller to you, and you pay when the call connects | Wrong number of stumps, wrong service, or a call that ends in seconds |
| Tree removal bundle | A person asking for a tree to come down may also want the stump removed | The homeowner chose the tree company and the stump is an afterthought |
| Storm cleanup inquiry | Sold after wind or ice events, sometimes by neighborhood | Demand and competing contractors spike while everyone is already busy |
| Directory or marketplace listing | A monthly fee to appear in a home services directory with contact buttons | Your profile sits next to every competitor and the platform sets the terms |
| Referral from a tree service or landscaper | Usually informal, sometimes with a fee or a swap | Check the arrangement is clear, and that a fee is a payment for a job, not a muddle |
Vet the vendor
Does the homeowner search for a stump service, fill out a general home improvement form or get pulled from a list? The closer to a person who actually has a stump, the better.
Get a number and how it is enforced. If you hear that speed wins, assume sharing, and plan to respond in minutes or not at all.
Number of stumps, rough size, address, access, whether the person is the owner and whether they already have quotes. Missing details mean wasted trips.
What counts as a bad lead, the window to report it and how credit is issued. Duplicates, wrong areas, disconnected numbers and tire kickers should all qualify.
The wording on the form shows how the person agreed to be contacted. If the vendor sells calls, listen to a few to hear what callers actually wanted.
Avoid minimum monthly buys, automatic renewals and early termination fees. A month to month trial with a spending cap is a fair test for a small operator.
Walk away if
Volume without fit
A number of leads means nothing if half are outside your towns or need a different service.
Radius creep
Leads from far past your normal drive time cost more in fuel and hours than they earn.
Likely sold more than once
Vague language about premium or verified usually means the same inquiry goes to others.
Urgency in place of proof
A source that performs can be tested for a short, capped period, so decline a long commitment before you have seen results.
Recycled data
The same address or phone number returning, or timestamps from weeks ago, means you are paying twice for a stale request.
Consent unknown
If you cannot see what the homeowner agreed to, calling or texting them can create risk of its own.
Slower, then cheaper per job
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Straight answers
Sometimes, for a defined test. Because stump jobs are small, the lead fee, drive time and a visit that does not close can eat most of the revenue. It tends to work best when you can bundle several stumps or neighboring jobs and respond quickly. Judge any source by cost per signed job, not cost per lead.
A shared lead goes to several companies at once, so you compete on price and speed. An exclusive lead goes to one buyer and costs more. Ask how many companies receive each inquiry and how the vendor enforces it before assuming a lead is yours alone.
Ask the person on the first call how many stumps, how wide, where they are, whether the gate is open and whether they want the tree removed too. If the vendor's form does not capture the basics, you will make those calls yourself and many will not be stump work.
Vendor pricing varies by area, so work out cost per signed job. For a sense of the alternative: $495 a month buys RankGuarantee™ pages, $895 a month starts managed ads on one platform, and Organic Growth begins at $1,495 a month. Platforms bill ad spend separately, with no setup fee or contract.
Per lead is cheap to start but you pay even when nobody answers. Per call gives you a live conversation, but check minimum call length and whether callers wanted stump work. Either way, record the result of every contact and ask for credit when it qualifies.
Often, yes. Tree removal companies frequently grind stumps as an add-on, so a lead shared with them puts you against a crew already planning to be at the property. A stump only operator can win by being quick, clear on price and easy to reach, or by serving areas the tree companies skip.
Refuse minimum monthly purchases, automatic renewals, early termination fees and vague definitions of a bad lead. A one month trial with a spending limit and a clear credit policy is a reasonable way to learn whether a source fits your area.
A well managed Google Business Profile, local pages for each town you serve, honest reviews and a quick call back all produce customers whose contact details are yours. Referrals from tree services and landscapers, and neighbor offers after a job, cost very little by comparison.
Next up
Weighing a different route? Compare with get more stump grinding leads and stump grinding lead generation.
Get in Touch
Tell us the towns you cover, how many stumps a day your machine and crew can handle, and where your last ten jobs came from. We will put owned sources next to the paid ones you use today so the comparison is plain. Call 610-825-4363 or email hello@getphound.com.
